Privacy Policy

At skillhands, we view your privacy as our top priority. We understand the importance of your personal information, and we are dedicated to protecting it with the highest level of security and care. This Privacy Policy explains how we collect, use, and protect your data, providing you with the confidence and control you need to engage with us safely.

Your Privacy, Our Commitment

Important: We take your trust seriously. We will never sell, rent, or share your personal information with third parties. Your privacy is sacred to us, and we are committed to safeguarding it every step of the way.

1. What Information We Collect

We gather personal data through various interactions, such as when you make a purchase, sign up for an account, or contact us. The information we collect includes:

  • Personal & Contact Information: Your name, email address, billing and shipping addresses, order history, communication with customer support, product preferences, and any other details you provide.

  • Transaction Details: Information related to your payment method, including the name on your card, card type, partial card number, and other payment details.

  • Technical Data: Your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences for receiving promotional communications and how you wish to be contacted.

2. Information You Share With Us

You may choose to share personal information with us when making a purchase, writing a review, or submitting content like photos, videos, or comments. This may include your name, email, shipping address, and other relevant details that help us provide a better experience.

3. How We Use Your Information

We use your information to:

  • Personalize your experience: Tailor our communication and services to meet your needs and preferences.

  • Offer personalized recommendations: Suggest products based on your past interactions and preferences.

  • Provide efficient support: Address any questions, concerns, or issues related to your purchases or overall experience.

  • Ensure smooth transactions: Process your orders quickly and securely while managing your account.

  • Ongoing support: Continue offering assistance to ensure your satisfaction, even after your purchase.

4. Cookies, Web Analytics, and Tracking

To improve your browsing experience, we use cookies, web logs, and Google Analytics. These tools help us remember your preferences and enhance website performance. You can manage your cookie settings or opt-out of Google Analytics at any time using your browser’s settings.

5. Email & Text Notifications

With your consent, we may send you updates on new products, special promotions, and relevant news via email or text. You can expect no more than four messages per month. If you prefer to unsubscribe, simply email us at , and we’ll respect your preferences.

6. Sharing Your Data

We do not sell or rent your personal information. However, we may share it with trusted third-party providers who help us deliver our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting platforms, advertising agencies, and other necessary services.

  • Legal Requirements: We may disclose your data when required by law or to prevent fraud.

7. Protecting Your Personal Information

We employ the latest security technologies to protect your personal information from unauthorized access, alteration, or disclosure. All transactions are processed securely via PayPal, and your payment information is encrypted using SSL technology. While no system is entirely invulnerable, we are constantly enhancing our security measures to keep your data safe.

8. Data Retention

We retain your personal data only as long as necessary to provide our services or as required by law. After you close your account or cease using our services, we may retain certain data for legal, fraud prevention, or operational purposes.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that doing so may limit your access to certain services. To update or delete your information, simply reach out to us at .

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, request corrections for any inaccuracies, and request the deletion of your information. To make any changes or request access, please email us at .

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and when appropriate, communicated to you via email. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

By using skillhands, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, don’t hesitate to contact us at . We are dedicated to ensuring that your experience with us is safe, seamless, and rewarding every step of the way.