Privacy Policy

At craftloops, we believe your privacy is more than just a policy—it’s a commitment we take seriously. We understand the importance of your personal information and are dedicated to safeguarding it with the highest level of care. This Privacy Policy outlines how we collect, use, protect, and manage your data, giving you full control and confidence in every interaction you have with us.

Your Privacy, Our Commitment

Important: Your trust is the foundation of our relationship. Rest assured, we will never sell, rent, or share your personal information with third parties. Your privacy is our priority, and we’re here to protect it every step of the way.

1. What Information We Collect

We collect personal information in various ways, especially when you make a purchase, register, or interact with us on our website. Here’s the type of information we gather:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, communications with our support team, product preferences, and any other details you choose to share.

  • Transaction Information: Payment details such as the name on your card, card type, partial card number, and other related payment information.

  • Technical Data: Information like your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences regarding promotional communications and how you’d like to be contacted.

2. Information You Choose to Share With Us

You may choose to share personal details in various ways, such as when making a purchase, writing a review, or submitting content like photos, videos, or comments. This may include your name, email, address, product preferences, and other information relevant to your experience.

3. How We Use Your Information

We use your information to:

  • Personalize your experience: Tailor our services and communication to fit your unique needs and preferences.

  • Recommend products: Suggest products based on your past interactions and personal tastes.

  • Provide support: Address questions, issues, or concerns related to your purchases and your experience with us.

  • Efficient order processing: Handle your transactions quickly and securely while managing your account.

  • Ongoing care: Provide continuous support to ensure your satisfaction before, during, and after your purchase.

4. Cookies, Web Analytics, and Tracking

To improve your browsing experience, we use cookies, web logs, and Google Analytics. These tools help us remember your preferences and optimize the performance of our website. You can adjust your cookie settings or opt out of Google Analytics using the available tools in your browser.

5. Email & Text Notifications

With your consent, we may send you updates about new products, special promotions, and exciting news via email or text. You’ll receive no more than four messages per month. If you wish to opt out at any time, simply contact us at .

6. Sharing Your Data

We never sell or rent your personal information. However, we may share your data with trusted third parties that help us provide the services you love:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting, advertising platforms, and other essential services.

  • Legal Requirements: We may disclose your information to comply with legal obligations or prevent fraud.

7. Protecting Your Personal Information

We take every step to ensure your personal data is protected. Your payment details are encrypted with SSL technology, and all transactions are securely processed via PayPal. While no system can guarantee 100% security, we are committed to continuously strengthening our security measures to keep your information safe.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. After you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational purposes.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that doing so may limit your access to certain services. To update or delete your information, simply reach out to us at .

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, correct any inaccuracies, and request the deletion of your information. To make changes or request access, please email us at .

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and when necessary, communicated to you via email. We encourage you to review this policy regularly to stay informed about how we protect your personal data.

By using craftloops, you agree to the terms of this Privacy Policy. If you have any questions or concerns, feel free to contact us at . We’re committed to ensuring your experience with us is not only safe and secure but also seamless and enjoyable at every step.